Link Solutions, Inc. Receives ISO 20000 Certification

by Symptom Advice on January 28, 2012

RESTON, Va., Feb. 3 /PRNewswire/ — Link Solutions, Inc. (LSi), a rapidly growing provider of high-end solutions to the federal government, announced today that it has received International Standards Organization (ISO) 20000 certification.

ISO 20000 is a customer-focused international standard that contains the IT Infrastructure Library (ITIL) best practices for information technology (IT) service management, for the most cost-effective and efficient service delivery. The ISO 20000 Standard promotes an integrated process approach to deliver managed service in order to meet requirements.

LSi was presented with a Certificate of Registration for ISO 20000 and now holds Certificate Number: A1013UIT. with this, LSi becomes the 36th Company in the U.S. to attain this certification. We are now one of very few Small Businesses to have this certification and ISO 9001:2008.

To gain certification, LSI was required to pass a challenging evaluation of our management practices conducted by an independent auditor. LSi’s ISO 20000 initiative began in early 2009, and was led by the company’s President and COO, John Barrass. Less than a year after beginning preparation, LSi passed the formal assessment which was conducted by QAS International.

“Our ISO 20000 certification was a definite milestone for LSi and reaffirms our unwavering commitment to customer satisfaction and continual improvement,” said the company’s Founder and CEO, Bhupesh Wadhawan. “with a strong management team, capable employees, excellent training, and a dedication to delivering quality services, LSi has earned a well-regarded reputation among customers for outstanding performance of their mission-critical systems.”

The ISO 20000 certification confirms that LSi’s management practices and processes are tightly controlled and applied consistently. The quality of service delivered to our customers is enhanced and improved through the reduction of process inconsistencies, and customer feedback becomes paramount to decisions made by LSi management in the future direction of what the organization can provide.

About Link Solutions

Since 2006, LSi has provided the U.S. government with mission critical solutions — supporting our employees and Partners as an engine to drive the support to customers’ missions. Solutions are developed in our core competencies of information technology, security solutions and Business Operations. Headquartered in Reston, Virginia, LSi is committed to ensuring repeatable processes with high-quality, low-risk results for our customers.

To learn more about Link Solutions visit

Press Contact: Chanda S. Cowger 703.707.6256

SOURCE Link Solutions, Inc.


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